Areas of Practice

Onboarding

 

  • Two consecutive six-hour days in the office to work with staff

  • Assessment report to include recommendations on efficiency

  • Jointly develop/agree on rules of engagement (ROE)

    • Used by staff to determine/understand process related to insurance billing and new patient claims

Day-to-Day

 

  • Verify Insurance

  • Input Insurance Benefits

  • Process Claims:

    • Pre-Auth

    • Add Narratives Along With Attachments

    • Follow-up On Outstanding Claims

    • Appeal Denied Claims

  • Post Insurance Payments

  • Send Out Statements:

    • Credits

    • Balance W/O

Maintaining

 

  • Negotiate Best Insurance Fee Schedules

  • Credentialing

  • Weekly Reports to Dr and Staff

  • 90 Day Business Reviews

  • Daily Support:

    • 6am-6pm (PST) Sunday-Sunday

    • Phone, Email, Video Conferencing & On-site Scheduled Visits